Exactly. Once I received your projects then I have to work on each according to the complaints. I use this DB to summarize received projects, their complaints, and the test I need to run or have ran.a complaint can belong to multiple projects.
I will run the tests according to each complaint. Some tests are common in different complaints (also some complaints are common in different projects) so that I will not have to run those repeatedly. Only one test covers my respond to complaints that require that test per project. Please see the very first images I have attached in this post.