hi,
i'm currently trying to make the call answering screens a bit better in the call centre that i work in. i'm trying to make a caller i.d. for incoming calls. i have a reference library from the telephone software people in vba that lets me dial and hangup the phone, now i'm trying to place a text box on the form that will update to show the number of an incoming call which will enable me to search a table of contacts and display the details of the caller if they are available. i'm guessing that i need to create a loop that will run until there is an incoming call but i don't know where to place the code without it needing a mouse click or mouse over to trigger it. i just want it to run constantly. any help would be appreciated.
Thanks
Wayne
i'm currently trying to make the call answering screens a bit better in the call centre that i work in. i'm trying to make a caller i.d. for incoming calls. i have a reference library from the telephone software people in vba that lets me dial and hangup the phone, now i'm trying to place a text box on the form that will update to show the number of an incoming call which will enable me to search a table of contacts and display the details of the caller if they are available. i'm guessing that i need to create a loop that will run until there is an incoming call but i don't know where to place the code without it needing a mouse click or mouse over to trigger it. i just want it to run constantly. any help would be appreciated.
Thanks
Wayne