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- Sep 28, 1999
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- 7,900
I've been going to my local Costa coffee shop for many years now, but switched to another one slightly less local because its a bit nicer in there. But today, I went in and while chatting with the barista, they said that the parking has been limited to 1 hour and it is all checked by camera using a company called Parking Eye. I asked when this change happened and they said last Wednesday. I was shocked! I've been there 3 times since last Wednesday and was there at least 1.5 hours each time. So I went outside to read the new signs (which I never noticed before). Fines are £100 for each offence. OMG!
I told them that if I get a fine I will never go there again. As a regular customer, you don't go in there every day or every other day to re-read the parking signs. It is unreasonable. Any change should always have a bedding in period. They said they are not sure if they can do anything, but took my number plate and said they will try, but Parking Eye are a third-party company who's profits rely on fleecing innocent victims like myself.
Talk about a way to alienate your customers. I just park my car, take my distance glasses off and walk straight to the door. I do not look around the car park every day to see if any new signs have been erected. Not happy!
I told them that if I get a fine I will never go there again. As a regular customer, you don't go in there every day or every other day to re-read the parking signs. It is unreasonable. Any change should always have a bedding in period. They said they are not sure if they can do anything, but took my number plate and said they will try, but Parking Eye are a third-party company who's profits rely on fleecing innocent victims like myself.
Talk about a way to alienate your customers. I just park my car, take my distance glasses off and walk straight to the door. I do not look around the car park every day to see if any new signs have been erected. Not happy!