ampersand email address not working in PDF

[Darth Vodka]

aaaah

i have a report with a label in it linked to a word document signature

the signature has in it a hyperlink

abc&def@somewhere.com

when the report is saved to PDF, PDF writer recognises it as a link (from the @ i think) and makes it a hyperlink

i'm pretty sure it does't just bring the hyperlink through, property & diplay text from the report

anyways, when the PDF link is then clicked it comes up with def@somewhere.com in outlook

obviously the ampersand is confusing it

so i tried abc%26def@somewhere.com and mailto:abc%26def@somewhere.com

neither of which are converted to hyperlinks by PDF writer



anyone got any more suggestions?

 

[flect]

I think either / or \ allows you to explicitly state characters that access reserves for other uses e.g..(abc\&def@somewhere.com)

I'm not 100% sure - i just remember seeing something like it in my access bible sometime today.

I've noticed in a report that if you want to print ampersand, you have to use it twice. ie. "John Smith && Co." for "John Smith & Co." - otherwise "John Smith & Co." is normally "John Smith Co."

 

[Darth Vodka]

I think either / or \ allows you to explicitly state characters that access reserves for other uses e.g..(abc\&def@somewhere.com)

I'm not 100% sure - i just remember seeing something like it in my access bible sometime today.

I've noticed in a report that if you want to print ampersand, you have to use it twice. ie. "John Smith && Co." for "John Smith & Co." - otherwise "John Smith & Co." is normally "John Smith Co."

tried that, it's more subtle than that i'm afraid

PDF writer takes what Access displays (not what the hyperlink is) and then sees an @ sign and turns it into a hyperlink email address, but gets it wrong because of the ampersand

 

[Darth Vodka]

update: never did find a decent way round it, but came up with a few options

1) use abc&def [SMTPAlias@somewhere.com]
2) get IT to change the email address
3) everytime the user creates a PDF, use PDF writer to remove hyperlinks

 

[flect]

I dare say the user won't be too happy, but I think option 2 is definitely your best bet!

It's highly unusual to have an ampersand in an email address and I'm sure it's more than likely to cause a few more headaches along the line; especially with the sensitivity of some spam blocking systems nowadays!