Best format to use for input

Malcy

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Hi
An application I am building sends out a detailed information report to volunteers giving them background on cases. I felt using snapshot would be useful for this to build in confidence.
However there is also a report that the volunteer needs to complete and send back to H/O so it can be input to give details of how case developed.
Currently they use Word and then cut and paste in. I have floated the idea of on-line access to the db but that is in longer term thinking.
Would I be best sending a seperate rtf file for the additional information when I send the snp file, so that they can complete, save and send back to H/O for cutting and pasting or is there a better way?

I have done similar using Excel where I import it into a table and then process automatically but the responses here are likely to be two to three paragraph text responses so Excel not suited.
Is rtf robust enough to try the same approach?
Thanks for any input
Best wishes
 

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