OK, if your procedure includes some type of RDP login to a remote FE, you are part of the way there. If you are dealing with a shared FE/BE situation, and if you don't have separate FE's per user, you still risk massive corruption due to destructive interference based on file locking contention. However, if the FE is (a) in the cloud and (b) its BE is at least linked over the same LAN as the FE, then you DO have a safer pathway, because that local LAN doesn't depend on cloud protocols. I understand your configuration better now, thanks for the clarification.
However, to avoid corruption, there is still the question of what you do if your customer's path to the cloud drops momentarily. Because at that moment, you have a potentially locked disk block or two that cannot be updated until the locks are resolved. This is how corruption starts, even on a purely local in-house network, a "true" LAN.