I have a problem which seems fairly simple, though the execution is beyond me.
I need to monitor the activity of my clients, based on records in two tables; tblCases and tblNotes. I only need to know how many "hits" each customer gets per month.
A new case would be a hit, as would be a note (a customer can have many cases and a case can contain many notes). Counting each ID from each table gives me the numbers I need. (As you'll see from the crosstabs in my db).
I simply need to add the totals for each company for every month. E.g: Customer 1 has 9 Case hits and 3 Notes hits in August - I just need another table to summarise this.
I also notice that the months are alphabetical rather than in date order.. can someone help me get that right?
Thanks for helping folks..
I need to monitor the activity of my clients, based on records in two tables; tblCases and tblNotes. I only need to know how many "hits" each customer gets per month.
A new case would be a hit, as would be a note (a customer can have many cases and a case can contain many notes). Counting each ID from each table gives me the numbers I need. (As you'll see from the crosstabs in my db).
I simply need to add the totals for each company for every month. E.g: Customer 1 has 9 Case hits and 3 Notes hits in August - I just need another table to summarise this.
I also notice that the months are alphabetical rather than in date order.. can someone help me get that right?
Thanks for helping folks..