HelpFile "error starting ms help"???

[pablavo]

Hello all

Well, I've created a help file using an authoring tool to make chm. files. I've put the path name in the "Help file" property and I've put the Help ID there as well.

When I press F1 in form view I get the message "Error starting ms Help". I've had a look for this error on the net and can't find anything that's relevant to Access.

The path I put in is:
C:\Documents and Settings\pwatson\My Documents\HelpFolder\Database Help.chm

Does anyone know if this is right? Am I missing something?

thanks

 

[gemma-the-husky]

which access version are you using

eg i dont think Access 97 uses a .chm file

it uses a .hlp file

 

[pablavo]

Hi,
it's Access 2003 v11. It definitely uses chm. files.

 

[gemma-the-husky]

are you sure you are compiling them correctly

ive just looked at custom help in A2003

it describes using the HTML Help Editor - is that what you used?

 

[pablavo]

I'm using winCHM which is an authoring tool. It compiles it for me. Unless it's an errornous program it should be compiling it properly. I can access it as a help file and there's no errors within the CHM file when I view it.

I'm thinking either I'm doing something wrong or I'm missing something.

Have you seen this error before in regards to the Helpfile, Helpfile Propery or CHM?

 

[pablavo]

I think I know what it is...

It's the space in the CHM files name

C:\Documents and Settings\pwatson\My Documents\HelpFolder\Database Help.chm

How silly of me. I've tried it on my PC, and while I never got the error message, I did get a blank MS help screen that froze. When I deleted the space, it worked.
I'll have to check it in my place of work. I'll let you know

thanks