Okey Minty, thank you.
So Ticket ID should be only number?
About your second question --> i think that this is more clear if you can filter ticket by username or you can see the username immediately when you are looking at ticket.
If you want to check what the ticket was in 2017 you can simple filter it.
Jacek
So Ticket ID should be only number?
About your second question --> i think that this is more clear if you can filter ticket by username or you can see the username immediately when you are looking at ticket.
If you want to check what the ticket was in 2017 you can simple filter it.
Jacek