Thank you Banana and Pat for your help, but I think recordsets and connections are beyond my scope at this point. I only have a year and a half of self teaching under my belt.
I've created a work around that seems to have solved at least my record locking problem. I found a post by Shadez that spoke about the RecordLocks property and was unaware that setting a form to Edited Record opens a page of records. I changed the settings of all the forms to no locks and was able to pull up all the calls and update, but of course if I access the record from two forms, I get the msgbox that says it's been updated by another user and gives the option to save or dump. To get around this, I just added code to the on click event (before opening the record) to check the [Call Locked] check box, and if it's checked and someone is viewing the record, it opens the record/form read only. The record is completely locked to the 2nd user that tries to access it, but it tells them it's locked and by who.
I haven't tested this yet with multiple users but it seems to be working well. I'm still worried about getting a "Object invalid or no longer set" error on my dispatch panel, but I'm taking baby steps.
Thanks again, and if another glitch pops up (very likely), I'll repost.
Mike