Margin problems

[Dmitry Perets]

Hello,

I have some REALLY strange and uncommon problem. When the customer prints report, he gets text which is "out of border". The text can be placed anywhere, even at the middle of page. And it will be "cut"... It's like the text box has negative margins or something like that... Now, when I print the same report on my own computer, it works OK. But when the customer does it on his computer, THEN he has the described problem... His printer is Xerox Phaser 3420 with the latest PCL-driver. I tried to explore printing preferencies, but I've found nothing strange. When the customer prints something else (like Word document), everything works fine. Well, I have no idea what to do... Do you?

 

[edtab]

In the design view of the report do the following:

- File
- Page Set up
- Margins

Set all margins to a smaller number. You'll have to do
this trial and error to get the right values.

Margin settings is one of the causes of this behavior
but there could be other causes.

 

[Dmitry Perets]

The problem was solved. It was about the dpi settings of specific printer...