Oh, it would be so nice to live in a perfect world where everyone understands not only why databases can be helpful, but also how to use them. I have been trying for decades to get them to have someone take care of the database, provide documentation for its use, and set it up so that someone who knows nothing about them can still input the data and get information from it. Instead, those who stored the data first used Paradox, then a spreadsheet, and finally Access without planning or thinking all the way through how the data could be used and made accessible to the LCD.
If access to ACCESS remained only in the hands of capable people, I wouldn't have a problem with it. When I inherited the current database, there was no documentation on what some of the fields meant, no forms for inputting data, no procedures to inputting/editting/deleting data, six autonumber ID #'s assigned to each individual and two more ID#'s that weren't useful at all! The table structure was fractured to the point that only ID #'s were used for almost all of the tables, leading to duplicates that couldn't be resolved, hidden records, and some queries that didn't work because they attempted to relate to fields from tables that no longer existed. Multiple source files were inputted without saving the source files so the data that was missing could not be reconstructed. There are no report forms, no listing of ongoing reports needed by the various departments, and multiple departments were inputting data without anyone checking to see if duplicate data already existed (in both the db as well as other input sources). Mail was getting labels printed on dead people, half of the db looked like it was hidden and no one had the skills to look to see where the error was, and no one was updating the corrected mailing addresses from each mail-out.
The last relational db I used was Alpha Software (10 years ago) and back then they were at least at the level Access is today. I am brushing up on relational db's and learning how Access does things. My goal is to streamline the system, make it more user friendly, and minimize the problems this db accumulated. Until it gets to the point where the LCD can use it without seeing the structure underneath, I will have to do things I wouldn't normally do - like blank records. Those blanks will get filled in by the new people who go through our educational/volunteering system. Thus the "blanks" will disappear and no one will see where they are located, only that their data can be readily retrieved.