Printing problem with Access versions >2000

[Matthys]

Hi, this problem came out of nowhere but looks like it's here to stay.

Our Access app generates various Access Reports.
Recently we installed a new version of our access app and since that version onwards, all pc's with Office XP/2003 print reports in black & white. Printing to PDF works fine though.

We can't find the reason for this. Which mean we had to go to all our clients to downgrade them from office XP/2003 to 2000!

We use mainly Xerox and HP printers.

Thanks!

 

[MarkP3]

Maybe some help...

I recently ran into some real bizarre printing issues with Office 2002/2003 on XP machines where none had previously existed with our Access databases. A support tech from Microsoft had me install the GENERIC TEXT printer on each affected computer, then had each user select his normal printer, after which all XP machines worked fine.

I have no clue what sort of Windows bug this is, but there you have it: it's worked every time, and now all of our XP machines have a GENERIC TEXT printer installed for no other reason than this...

 

[Matthys]

Printing problem

Hi, was beginning to think I'm alone in this problem.
Months later it's still not solved, still running Access 2000.

What is this Generic Text Printer you speak of? Is it a driver or software?