I'd like to know whether it is possible to use Access to let me login to a POP3 email account to retrieve emails. For eg:
Customer sends a helpdesk request to helpdesk@mycompany.com
My Access application periodically login to the POP3 mail server as 'helpdesk' user to retrieve email(s) and then saves the content of the email in one of the tables in Access.
Subsequently, a ticket number is generated, an autoreply email with the Subject header added with ticket number is sent to the customer as well as the Service Support personnel in my company.
Should I use Access for this type of request?
Thanks in advance for helping.
Customer sends a helpdesk request to helpdesk@mycompany.com
My Access application periodically login to the POP3 mail server as 'helpdesk' user to retrieve email(s) and then saves the content of the email in one of the tables in Access.
Subsequently, a ticket number is generated, an autoreply email with the Subject header added with ticket number is sent to the customer as well as the Service Support personnel in my company.
Should I use Access for this type of request?
Thanks in advance for helping.