Third Party Control - Kodak Image Viewer

TJBernard

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I have a database that was built by some users, long before I came to my current job location (oh yes, one of those fun issues), and have run into an error that is involving a 3rd party tool, and is tough to duplicate.

There is an ocx control named "Kodak Image Thumbnail control" the path is C:\winnt\system32\ImgThumb32.ocx.

This is an active x control, that on the double click event, opens up the correct corresponding .pdf file. It works correct for me, on my machine. It works correctly for 3 other people on their own machines. When we had a user it worked correctly log into a user who it does not work correctly, it then worked correctly for them (appears to be user rights, and not machine specific). It does not work correctly for another 2-4 users (not sure the exact number).

But, the rights were gone over with a fine tooth comb, and nothing was found different from each user.

What is weird, is how the error occurs. There are 59 records in the database, with a linking .pdf file displayed in this .ocx control. For those users in which this does not work, the first two records open the .pdf correctly. After this (records 3 to 59) they receive the following error:

"Microsoft Access can't open the file containing the OLE object.

- You may have specified an invalid file name or an invalid unit of data (such as a range of cells from a worksheet) when the file for the OLE object.
- The file you specified may not be available because it's locked by another user or you don't have permission to use it.

Try one of the following:
- Make sure the file is available and that you used the correct file name.
- Check the OLE server's documentation for information about the syntax to use when specifiying an OLE object's data."

[OK]

Since this is a third party tool, that I have never used, and do not even have on my machine (yet it works correctly for me) I am not sure what else I can do to track down the error. I just wanted to see if anyone else has run into this error, and if so how they had fixed it.

Thank you for your time.

T.J.
 
Hi TJBernard,

What operating system are all these users machines running on?

Robert88
 
Robert88 said:
Hi TJBernard,

What operating system are all these users machines running on?

Robert88

All the users having the problem are on 2000.

But some of the users on 2000 are also able to use the control correctly.

All the XP users are able to use the control correctly.

Very bizzare issue, thank you for your time.
 
Hi TJBernard,

By default the kodak image viewer is the default image viewer of Windows XP.

Windows 2000 did not have this viewer, hmmmmm.....

Is the viewer installed on your Windows 2000 machines?

There is an ocx control named "Kodak Image Thumbnail control" the path is C:\winnt\system32\ImgThumb32.ocx.

Has this file been registered on your Windows 2000 Clients? Does the file exist on your Windows 2000 Clients?

Robert88
 
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