williamhodgson
New member
- Local time
- Today, 07:49
- Joined
- Dec 17, 2014
- Messages
- 3
Unresponsive Icons
I have a weird issue with my file and shortcut icons associated with MS Access.
I will try to delineate my issue by using a numbered list so as to be the least confusing as possible. Believe me I have confused even the Microsoft Help Chat people with this.
In fact this about the 6th Forum environment I have posed this problem.
1. I post multiuser front ends on a shared drive inside my intranet.
2. I encourage users to navigate to the folder and file using the windows explorer. Some continue to use shortcuts (lnk files) . I have seen those do some weird things when trying to get a file up. Especially when the network is down.
3. Recently (since Office 2010 and Windows 7 (Windows 7 Pro Service Pack 1) upgrades) if the file is already in use MS Access file icons become "unresponsive" to clicking. This includes the shortcut icons.
4. This didn't happen prior to the upgrades, 15 years working in this environment.
5. The icons do not give an error message and are not grayed out, they are just "unresponsive".
6. The files are multiuser files. The files are easily opened inside of access even when they are open by another user.
7. All file properties are the same as they have always been and all of the shortcuts are "targeted" correctly.
8. I have witnessed this on other users’ Desk Tops under their log-ons.
My guess is that the icon for some reason will not trigger msaccess.exe when trying to open the file.
I have a weird issue with my file and shortcut icons associated with MS Access.
I will try to delineate my issue by using a numbered list so as to be the least confusing as possible. Believe me I have confused even the Microsoft Help Chat people with this.
In fact this about the 6th Forum environment I have posed this problem.
1. I post multiuser front ends on a shared drive inside my intranet.
2. I encourage users to navigate to the folder and file using the windows explorer. Some continue to use shortcuts (lnk files) . I have seen those do some weird things when trying to get a file up. Especially when the network is down.
3. Recently (since Office 2010 and Windows 7 (Windows 7 Pro Service Pack 1) upgrades) if the file is already in use MS Access file icons become "unresponsive" to clicking. This includes the shortcut icons.
4. This didn't happen prior to the upgrades, 15 years working in this environment.
5. The icons do not give an error message and are not grayed out, they are just "unresponsive".
6. The files are multiuser files. The files are easily opened inside of access even when they are open by another user.
7. All file properties are the same as they have always been and all of the shortcuts are "targeted" correctly.
8. I have witnessed this on other users’ Desk Tops under their log-ons.
My guess is that the icon for some reason will not trigger msaccess.exe when trying to open the file.