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- Feb 28, 2001
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While I understand your point, KitaYama, the one time where I pushed updates on my users was because our common employer said it was the way it had to be. Otherwise, I've always looked at patches/fixes as similar to contract change orders, which means I get to charge a consultant's fee for fixing things. OR I get to charge an up-front warranty fee ('scuse me... service contract) to keep things updated and running smoothly. For which the contract would include the requirement that - since they ASKED for updates when they bought the warranty, they had to let me PUSH the updates. But it was always their option. Of course I never knowingly let ANY code out if I knew it was seriously flawed. But any code ANYONE lets out is likely to be flawed to some degree if the app has any complexity to it at all. My point is that there are different views about patching and they depend on what the contract says. Different business models? Different operational methods!