Hello,
After installing the Windows updates published in 29 August 2025 or in 9 September 2025 (KB5064081 or KB5065426, maybe also others), Access 2010 crashes when opening some reports. More specifically, those reports are using a non-standard grouping interval (e.g. month or year) instead of "by entire value". In other words, there is a non-zero value for the GroupOn property of the GroupingLevel object.
In Event Viewer we can see the following details:
Faulting application name: MSACCESS.EXE, version: 14.0.7256.5000, time stamp: 0x5f125152
Faulting module name: msjtes40.dll, version: 10.0.26100.5074, time stamp: 0x5eef5084
Exception code: 0xc0000005
Fault offset: 0x0000f414
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE
Faulting module path: C:\Windows\System32\msjtes40.dll
This problem is somewhat similar to the one mentioned in by NikBab in another recent thread on this site. However, I was unable reproduce the problem with a supported version of Access, to report it to Microsoft.
Considering the crash is in MSJTES40.DLL (not in MSACCESS.EXE), I'm still hoping that Microsoft will see the crash reports in the telemetry and develop a fix at some point. Is there any hope for a such a fix in a reasonable timeframe? Or should I redesign those reports avoiding the non-standard grouping interval?
Thanks,
Razvan
After installing the Windows updates published in 29 August 2025 or in 9 September 2025 (KB5064081 or KB5065426, maybe also others), Access 2010 crashes when opening some reports. More specifically, those reports are using a non-standard grouping interval (e.g. month or year) instead of "by entire value". In other words, there is a non-zero value for the GroupOn property of the GroupingLevel object.
In Event Viewer we can see the following details:
Faulting application name: MSACCESS.EXE, version: 14.0.7256.5000, time stamp: 0x5f125152
Faulting module name: msjtes40.dll, version: 10.0.26100.5074, time stamp: 0x5eef5084
Exception code: 0xc0000005
Fault offset: 0x0000f414
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\MSACCESS.EXE
Faulting module path: C:\Windows\System32\msjtes40.dll
This problem is somewhat similar to the one mentioned in by NikBab in another recent thread on this site. However, I was unable reproduce the problem with a supported version of Access, to report it to Microsoft.
Considering the crash is in MSJTES40.DLL (not in MSACCESS.EXE), I'm still hoping that Microsoft will see the crash reports in the telemetry and develop a fix at some point. Is there any hope for a such a fix in a reasonable timeframe? Or should I redesign those reports avoiding the non-standard grouping interval?
Thanks,
Razvan