sunilvedula
Sunil
- Local time
- Tomorrow, 03:14
- Joined
- Jan 18, 2007
- Messages
- 138
Hi All,
i want to calucate sla - the numbr of days items needs to be worked and it should exclude holidays and weekends (saturday and sunday) . for example. today is monday and 20th and the SLA for the item is 5 days which should be friday the 24th. but assume since friday is holiday and saturday and sunday are weekends the SLA should ideally be next Monday i.e 27th. How do we do it?
i want to calucate sla - the numbr of days items needs to be worked and it should exclude holidays and weekends (saturday and sunday) . for example. today is monday and 20th and the SLA for the item is 5 days which should be friday the 24th. but assume since friday is holiday and saturday and sunday are weekends the SLA should ideally be next Monday i.e 27th. How do we do it?