Hi all
I'm not experienced in MS access was wondering if anyone would be able to support me in building and staff efficiency and time tracker.
e.g. they can sign on and it record that, record when they started and ended a queue/task, record lunch times, huddles and meeting
the queues/Tasks will have an a number of cases that have to be done each hour colleagues can add the number of cases they've done on each queue and it would calculate the efficiency from that.
a management view to view efficiency daily, weekly and monthly
a view to view efficiency by queue, colleague and team (there will be multiple teams)
if you can guide me on videos or threads to read so I can teach myself at least.
Thank you
I'm not experienced in MS access was wondering if anyone would be able to support me in building and staff efficiency and time tracker.
e.g. they can sign on and it record that, record when they started and ended a queue/task, record lunch times, huddles and meeting
the queues/Tasks will have an a number of cases that have to be done each hour colleagues can add the number of cases they've done on each queue and it would calculate the efficiency from that.
a management view to view efficiency daily, weekly and monthly
a view to view efficiency by queue, colleague and team (there will be multiple teams)
if you can guide me on videos or threads to read so I can teach myself at least.
Thank you