gojets1721
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- Jun 11, 2019
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Full disclosure; I fully expect that this is not possible but I thought I'd atleast ask. I inherited a database of customer complaints and the user before me never tracked in its own field the date of when the complaint was closed out (i.e. customer contacted and remedy found). Instead, they had a "resolution" field where the user puts in their notes and the last line in this field always included the date that the complaint was closed (i.e. "10/29/2021: Complaint closed").
See my example DB for more info. Is there a way for access to take the date in the last line of each complaint and drop it into the "date closed" field? Each complaint is consistent in that every note in the resolution section starts with "date:". This DB has thousands of complaints so before manually adding each date, I thought I'd check if anyone has any ideas.
Thanks!
See my example DB for more info. Is there a way for access to take the date in the last line of each complaint and drop it into the "date closed" field? Each complaint is consistent in that every note in the resolution section starts with "date:". This DB has thousands of complaints so before manually adding each date, I thought I'd check if anyone has any ideas.
Thanks!