Hi,
I would like to get pro month and marketing campaign the values of about 12 KPIs. This dashboard will be used by different countries/marks.
My KPIS do not have the same entries. For example :
- the customer satisfaction is calculated on the number of customers "satisfied", "unsatisfied", "acceptable",
- the percentage of corrected and on-time reports is based on the number of reports "total", "late", "with failures", "late and with failures",
- the availability of the is based on the number of hours... etc.
Do you have an idea of the way to proceed?
I created the following tables :
-Tbcampaign (ID_Campaign, Campaign name)
-TbKPI (ID_KPI, KPI Name)
-TbRegion (ID_Region, Region Name)
-TbTime (ID_Time, Month, Year)
-TbFact (ID_KPI, ID_Campaign, ID_Region, ID_Time, Value)
... but how can I proceed with the KPIs?
Thanks a lot in advance!
Co.
I would like to get pro month and marketing campaign the values of about 12 KPIs. This dashboard will be used by different countries/marks.
My KPIS do not have the same entries. For example :
- the customer satisfaction is calculated on the number of customers "satisfied", "unsatisfied", "acceptable",
- the percentage of corrected and on-time reports is based on the number of reports "total", "late", "with failures", "late and with failures",
- the availability of the is based on the number of hours... etc.
Do you have an idea of the way to proceed?
I created the following tables :
-Tbcampaign (ID_Campaign, Campaign name)
-TbKPI (ID_KPI, KPI Name)
-TbRegion (ID_Region, Region Name)
-TbTime (ID_Time, Month, Year)
-TbFact (ID_KPI, ID_Campaign, ID_Region, ID_Time, Value)
... but how can I proceed with the KPIs?
Thanks a lot in advance!
Co.