Hi all, not sure if this is best suited here (I anticipate it needs some coding!) or in the forms section, sorry if wrong!
I have a combobox with 13 options. As the customers order is processed I would like a user to be able to update the status based on its current status.
E.g. current status of 8 - Order raised, user can select anything from 3 - finished and awaiting dispatch, to 12 - Cancelled.
Once it is marked as 3 - finished and awaiting dispatch, the accounts team can process the payment from 3 up to status 1 - paid and delivered (would also need the option of 11 & 12 as these are cancellation options).
Finally, option 13 should not be made available throughout the process. The system auto-creates an additional 'general correspondance' status (13) row in the backend when a customer is added, this is for any notes/comments which are unrelated to their order. This one should only have the option of 11-13.
I found a post on here (although I cannot find it again!) which suggested using a range of checkboxes in the backend and the combobox should look at these depending on the current selection. I started building it but have since forgotten the search term I used/lost the link...any suggestions are very much appreciated!
I have a combobox with 13 options. As the customers order is processed I would like a user to be able to update the status based on its current status.
E.g. current status of 8 - Order raised, user can select anything from 3 - finished and awaiting dispatch, to 12 - Cancelled.
Once it is marked as 3 - finished and awaiting dispatch, the accounts team can process the payment from 3 up to status 1 - paid and delivered (would also need the option of 11 & 12 as these are cancellation options).
Finally, option 13 should not be made available throughout the process. The system auto-creates an additional 'general correspondance' status (13) row in the backend when a customer is added, this is for any notes/comments which are unrelated to their order. This one should only have the option of 11-13.
I found a post on here (although I cannot find it again!) which suggested using a range of checkboxes in the backend and the combobox should look at these depending on the current selection. I started building it but have since forgotten the search term I used/lost the link...any suggestions are very much appreciated!